Win Back Customers Before They're
Gone for Good
TextHey automatically detects when customers are drifting away and re-engages them with personalized SMS — before you even notice they're gone. Plus text-to-book, web booking, and smart cancellation recovery.
Fewer no-shows
More bookings
Average rating
Trusted by businesses worldwide to reduce no-shows and boost bookings.
TextHey Dashboard
Why Choose Text Hey?
Transform your booking process with the simplicity of text messaging. Your clients already know how to text — now they can book appointments the same way.
Frictionless Booking
Clients simply text "Hey" to start booking. No downloads, no apps, no complicated steps.
- Instant booking flow
- Works on any phone
- No logins needed
Drive Engagement
Stay connected with customers and keep bookings flowing.
- Promotional campaigns
- 1-click rebook suggestions
- Follow-up review requests
Reduce No-Shows
Stay on schedule with reminders and flexible rescheduling options.
- Automated reminders
- Quick rescheduling
- Easy cancellation handling
Ready to see it in action?
From first text to loyal customer — fully automated
Four steps that run on autopilot, so you can focus on delivering great service instead of chasing bookings.
Customer Texts "Hey"
Works from any phone, no app download, no login. The lowest-friction booking experience possible — customers already know how to text.
Service, Staff & Time Selected
TextHey guides them through a simple numbered-reply flow. Or they can book via your web booking link — same seamless experience.
Reminders Go Out Automatically
Confirmations, 24-hour reminders, and same-day nudges are sent automatically. No-shows drop. Revenue stays on your calendar.
Lifetime Value Kicks In
Post-visit review requests, rebook suggestions, and lifecycle campaigns keep customers coming back — all without lifting a finger.
Everything a local business needs. Nothing they don't.
Built specifically for appointment-based businesses. Not a generic texting tool — a complete customer retention engine.
Book by Text
Customers start a booking by texting "Hey" to your business number. No apps, no forms, no friction. Works on every phone made in the last 15 years.
Web Booking
A beautiful, mobile-optimized booking page your customers can access from any link — your website, Google profile, or social bio. Lives synced in real time.
Lifecycle Campaigns
Automated SMS campaigns triggered by where each customer is in their journey — New, Active, Risky, Lapsed, or Lost. Set once, runs forever.
Revenue Recovery
When a customer cancels, TextHey immediately offers them alternative slots. Turns your biggest revenue leak into an automated rebooking machine.
Automated Review Requests
After every visit, customers receive a personalized follow-up with a direct Google review link. More reviews, higher rankings, more new customers.
Reports & Insights
Track revenue growth, campaign ROI, no-show rates, and customer retention trends from one simple dashboard. Know what's working and what isn't.
Manage Multiple Locations with Ease
Whether you run a nationwide franchise or operate multiple branches, Text Hey gives you the power to manage all locations from one central dashboard. Keep every site in sync while still tailoring bookings, promotions, and operations to each branch's unique needs.
- Centralized dashboard for all locations
- Branch-level booking and campaign controls
- Performance tracking per location
- Role-based access for managers and staff
- Consistent branding across every branch
Global Dashboard
Smart Automation
Your customers are sending signals. TextHey listens.
Most businesses lose customers without ever knowing why. TextHey tracks every customer's journey and sends the right message at exactly the right moment — automatically.
New Customer
Just booked their first visit — welcome & onboard them
Active Customer
Booking regularly — reward loyalty, upsell services
Risky Customer
Visits slowing down — re-engage before they drift
Lapsed Customer
Haven't visited in a while — send a win-back offer
Lost Customer
Long gone — last-chance recovery with a strong incentive
Example — Risky Customer Campaign
Hey [Name]! We miss you at Luxe Hair Studio 💈 It's been a while since your last visit. Book this week and get 20% off your next service.
Reply BOOK to grab your spot →
✓You define the message, discount, and timing once.
✓TextHey automatically identifies who qualifies and sends it.
✓Customers reply to book — no manual work needed.
Revenue Recovery
A cancellation isn't revenue lost — unless you let it be.
The moment a customer cancels, TextHey automatically texts them available alternative slots. No staff needed. No awkward calls.
Customer Cancels
Cancellation received via text or web booking
TextHey Responds Instantly
Automatically texts 2–3 alternative slots from your live calendar
Customer Picks a New Time
One reply confirms the new booking. Revenue saved.
of cancellations become rebooked appointments when an alternative is offered immediately.
Triggered the moment a cancellation comes in
Pulls from your live, real-time availability
Customer replies "1" or "2" to confirm instantly
No staff involvement required whatsoever
Works 24/7, including after-hours cancellations
Tailored for You
Discover how Text Hey adapts to your unique workflow and drives results in your specific field
Hair Salons & Barbers
Perfect for hairstylists, barbershops, and grooming studios.
- Service-specific booking
- Stylist selection
- Color or style consultation scheduling
Nail Technicians & Spas
Ideal for nail salons, beauty spas, and massage therapy centers.
- Treatment and design booking
- Package deals
- Session duration tracking
Pet Groomers & Dog Walkers
Tailored for pet grooming services, walkers, and veterinary clinics.
- Pet-specific notes
- Grooming or walking packages
- Health and care reminders
Dental & Healthcare Clinics
Great for dentists, chiropractors, physiotherapists, and healthcare practices.
- Appointment reminders to reduce no-shows
- Easy rescheduling and cancellations
- Post-visit follow-up requests
Estheticians, Coaches, and Therapists
Flexible for wellness, education, and professional service providers.
- Custom service types
- Flexible scheduling
- Client follow-up requests
Other Services
Flexible for any appointment-based service business
- Custom service types
- Flexible scheduling
- Business-specific workflows
"Text Hey transformed our booking process completely. Our no-show rate dropped by 35% and we're seeing 40% more repeat customers. The best part? Our clients love how easy it is."
Trusted by Businesses Worldwide
Join thousands of service businesses that have transformed their booking process and grown their revenue with Text Hey.
"Text Hey changed the way we run our spa. Bookings are up 45% and our clients love the convenience. It's absolutely seamless!"
"My no-shows dropped to almost zero. Clients text to book, get reminders, and can easily reschedule. Game changer for my business."
"Being mobile means I need simple booking. Text Hey handles everything automatically while I focus on my clients. Perfect solution!"
"Since switching to Text Hey, our booking process is completely automated. We've saved 20 hours per week and increased our revenue by 35%."